First, wash and dry your face. Then apply a generous amount of conductive gel (We recommend 9 pumps to cover your entire face and neck). Make sure you have the most up-to-date version of our app, which you can download for free from the App Store or the Google Play Store. Open your app and tap Select a New Treatment. Choose one, sync it, and ZIIP! Our founder Melanie Simon will walk you through each treatment with step-by-step videos accessible within our app. You can also find them here and on YouTube.